cannot add contacts to skype for business

Next – and more commonly-seen in a brand new deployment – is that the other user has never signed into their new account and it’s not been ‘initialised’. Once you have them visible but not “OK-able”, confirm that the other user’s enabled for Enterprise Voice, as Team Calling and Delegation are EV features. Try entering their SIP address (as and they should materialise. If you don’t even see the other user’s name appear below the search box, it might just be the address book hasn’t updated. Interestingly, my Office 2016-based client’s giving me some extra text – but only intermittently: If OK isn't enabled, you've picked one or more contacts who can't participate in this activity. When this problem occurs you’ll typically be able to see the user when you search, but the OK button won’t light up: It’s less common to see this in established installations, but there are genuine reasons why this might happen.

In the process of deploying an SfB installation or maybe in the early days of go-live it’s not uncommon for users to report a problem where they’re unable to add people to their Delegates or Team-Call Group list.

Cannot add contacts to skype for business